Global VRS

A Division of ASL SERVICES HOLDINGS LLC, an FCC eligible provider

CUSTOMER CARE: 877-326-5457

ENGLISH VRS: 888-472-6778

ESPAÑOL VRS: 888-472-6768

HEARING CALLERS: 877-326-3877

Archives from April 2012

Monday, April 9th 2012 Update

Posted by on in GlobalVRS Service Updates

Gracias VRS experienced a brief service interruption on Monday, April 9th 2012 between 12:05pm and 1:23pm. During this time the PSTN lines were interrupted and corresponding parties associated with monitoring these lines were immediately contacted. The colo location hosting the PSTN lines was contacted and the server was rebooted and this resolved the problem.

We thank our clients for their patience during this time!

Do you have problems with the Unemployment Compensation program?

Posted by on in Global VRS News

As of this past August, the state of Florida’s Unemployment Compensation (UC) program became completely automated. People can only apply online over the Internet and not by phone or with paper forms anymore. People have to take a skills test online and people have to report work search with five employers each week online. While the toll-free call centers still operate statewide, it is sometimes hard to get through to a live operator and...