Apr10

Monday, April 9th 2012 Update

Gracias VRS experienced a brief service interruption on Monday, April 9th 2012 between 12:05pm and 1:23pm. During this time the PSTN lines were interrupted and corresponding parties associated with monitoring these lines were immediately contacted. The colo location hosting the PSTN lines was contacted and the server was rebooted and this resolved the problem.

We thank our clients for their patience during this time!

DISCLAIMER

In the event of an emergency requiring you to place a 9-1-1 call through GlobalVRS, your call will be moved to the highest priority to be answered. Our CA will ask you for your current location to share with 9-1-1 Operators. If you are registered with GlobalVRS, we will also provide 9-1-1 dispatchers with the address information listed on your Personal Online Profile and other critical information to the appropriate 9-1-1 dispatcher in the event you cannot provide your current calling location. Should you get disconnected, the CA will make every attempt to call you back to continue the call. You may update your address within your Personal Online Profile at https://secure.globalvrs.com/v2/en/login/ any time. You may also use a telephone/cellphone to dial 9-1-1 that will automatically pinpoint your exact physical location and connect you to the appropriate dispatch center automatically, if you prefer.

Global VRS

Monday, April 9th 2012 Update

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DISCLAIMER

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