We regretfully inform you that due to circumstances beyond the control of Global VRS we experienced a service outage on June 27, 2013. This service outage occurred at approximately 8p EDT and lasted approximately two hours. Global VRS apologizes for any inconvenience this may have caused our customers. If you have any concerns they may be directed to firstname.lastname@example.org. Thank you and we look forward to servicing your diverse VRS needs!