Please note the GlobalVRS system was temporarily down from 1:31pm-1:55pm EST on January 19th, 2014 as a result of an error in a node on the platform synchronizing with our database. The problem was immediately identified and fixed. After the fix was put in place the platform was fully restored and operating at an optimal level.
WARNING: Please be aware that currently, technical limitations of VRS-based 9-1-1 video calls prevent automatic referral of your location information to 9-1-1 emergency authorities. The need to convey this information manually increases the amount of time for these calls, as well as the risk of error. For this reason, GLOBAL VRS recommends for you to dial 9-1-1 from a TTY or use a traditional TTY relay service to make 9-1-1 calls.