CUSTOMER CARE: 877-326-5457

ENGLISH VRS: 888-472-6778

ESPAÑOL VRS: 888-472-6768

HEARING CALLERS: 877-326-3877

Archives for author GlobalVRS

Gracias VRS is Going Global!

Posted by on in Global VRS News

Gracias VRS, your premier Tri-Lingual provider of Video Relay Services, will soon change our name to Global VRS!

You will continue to receive the same incredible services in ASL, English and Spanish! But we feel the GLOBAL name better represents the all inclusive services that we provide to the diverse needs of our Deaf and hearing consumers! For more on what Global will represent, keep an eye out for our Global VRS Launch Commercial,...

Gracias VRS is Now Mobile!

Posted by on in Global VRS News, GlobalVRS Service Updates

Gracias is THRILLED to announce that we have gone mobile with our premier VRS product, GX-Pro! You can now download our mobile app GX-Pro Mobile from your Android device on Google Play. You will get our same great ASL, Spanish, and English interpreting service ON THE GO!

We recommend using GX-Pro Mobile on wi-fi so that you can get the best quality video experience possible. So what are you waiting for?! Download GX-Pro Mobile TODAY...

February 13th, 2013 Service Notice

Posted by on in GlobalVRS Service Updates

Our Valued Gracias Customers! Early tomorrow morning on February 13th, 2013 we will be performing a routine update to our system in order to deliver the best possible product to our customers. The update will happen between 2:30 A.M. and 3:30 A.M. EST and should last approximately 10 minutes. It is our sincere desire to provide you with excellent service and we are grateful for your loyalty!

Friday, February 8th 2013 Update

Posted by on in GlobalVRS Service Updates

Gracias VRS experienced a brief service impairment on Thursday, February 7, 2013 between 7:57 PM and 8:31 Eastern Time. Information received from the Company’s platform provider indicates that there was an “H323 attack” consisting of a high volume of fraudulent calls directed to GraciasVRS’ relay services platform, rendering the Company’s H323 gateway incapable of processing calls. A number of other entities, not necessarily relay...

HAPPY ANNIVERSARY GRACIAS VRS!

Posted by on in Global VRS News

One year ago today, Gracias VRS was granted provision certification from the FCC and became an eligible provider of VRS services. We are very proud of what we have accomplished in providing for the VRS needs of the Deaf/Hard of Hearing community and Latino and English speaking communities. We are very grateful and humbled by the support that our customers have given us over the last year and we look forward to serving your needs for many...