Gracias VRS experienced a brief service impairment on Thursday, February 7, 2013 between 7:57 PM and 8:31 Eastern Time. Information received from the Company’s platform provider indicates that there was an “H323 attack” consisting of a high volume of fraudulent calls directed to GraciasVRS’ relay services platform, rendering the Company’s H323 gateway incapable of processing calls. A number of other entities, not necessarily relay service providers, were similarly impacted according to the platform provider. Some 18 legitimate calls were determined to have been received during this time via the Company’s gateway, but could not be processed. Incoming calls to Gracias VRS’ platform that were not routed via the H323 gateway were unaffected. Public access to the H323 gateway was immediately restored following the attack and the Company’s platform provider is investigating the basis for the attack.
We thank you for your patience and understanding.
An FCC elegibible provider and a division of ASL Services Holdings, LLC