Gracias VRS experienced a brief service interruption on Saturday February 25th, 2012, between 8:55pm and 10:50pm EST. During this time the PSTN lines were interrupted and corresponding parties associated with monitoring these lines were immediately contacted. The colo location hosting the PSTN lines was contacted and the server was rebooted and this resolved the problem.
During this time, clients were able to dial into our service using graciasvrs.tv and our team of CA’s made sure to speak with each one and give explanation of the temporary service interruption and assured them the outgoing calls were going to be able to be placed once confirmation that the lines were operational again.
We thank you very much for your patience during this time and look forward to seeing you again soon!